Are you having trouble with our online store or was there a problem with your order? Check out our FAQ link for the answers to many common questions and issues. If you need further assistance, please click here to contact customer service or call us at 1-877-860-3999. Our customer service team is available 24 hours a day 7 days a week. Cookies made and shipped from Pittsburgh, PA.
Where's my order?
Thanks for placing an order with us. To check the status of your order, please enter your order number in the box below. You received this order number in a confirmation email we sent you after placing your order.
Please note that we bake each cookie fresh the morning that your order ships out to insure that your cookies are as fresh and delicious as possible. If your order does not show an update yet, it may not have been picked up by UPS and may getting baked or packed right now. If that is the case, you can expect an update at 3:30 PM EST Monday-Friday when your order is picked up for delivery and entered into their system.
Questions concerning your order?
If you need further assistance, please click here to contact customer service or call us at 1-877-860-3999. Our customer service team is available 24 hours a day, 7 days a week.